Frequently Asked Questions

Around the Home

Office (around your Business)

Carpentry and Maintenance

Do you do carpentry work?

Yes, we can assist with most minor carpentry work. Contact us to discuss your needs. You will also find some examples of tasks we can hep with on our residential page.

Can you do major building or construction?

No. We do minor building works and repairs only. For larger tasks a licensed building contractor is required.

Can you remove walls?

Provided that the wall is minor and is non-structural, we may be able to assist. Get in touch and we can discuss it.

Can you replace timber around my home?

Yes we can generally do minor timber repairs and replacement such as weatherboards, skirting boards, and architraves to name a few. Just send us an email or give us a call to discuss your needs.

Can you make custom made furniture?

Yes we can generally do minor timber repairs and replacement such as weatherboards, skirting boards, and architraves to name a few. Just send us an email or give us a call to discuss your needs.

Can you fix my fence or gate?

Yes. We can make repairs to get your gate working again or replace some palings or pickets on your fence. Specialist repairs such as metalwork or automated gates may require a specialist.

Doors and Windows

Our door is stuck, jammed or won’t open. Can you help?

Yes. We can trim down doors and replace hinges, and get doors operating the way they should. For serious lock issues it’s best to engage a locksmith.

I have some rotten timber in the window at my place, can you fix it?

Yes. We can either treat rotten timber or replace the rotten timber. We can also paint over the repairs using paint matched to your existing colour.

My window won’t open properly, can you fix it?

We can do minor repairs to windows like rejuvenation of windows, sanding and painting, rot repairs, replace window winders and flyscreens. We can also arrange larger window repairs.

My window winder or window latch is not working. Can you help?

Certainly. The best thing to do is to send us a photo and we can provide a quote.

My window needs replacing, can you supply and fit a new window?

In some instances we can replace timber windows or aluminium windows. For large windows and doors, or for a house lot, it is best to engage a specialist manufacturer. Get in touch to discuss your needs.

My door handle is loose or wobbly. Can you fix it?

Yes. We can get it working again and if we need some parts for a standard door handle we can source these for you.

Plaster and Patching

I have a hole in my wall, can you patch it?

Yes. We can patch holes in plaster walls and repair dents and damage to walls. We can also paint over the repaired area. If you have some of the paint in the right wall colour this will help, otherwise we can source paint matched to the same colour and paint the area.

I have cracks in my wall, can you fix them?

Yes, we can fill the cracks in the wall and paint over using paint matched to the colour of your wall. Serious structural issues may need to be investigated by a licensed building contractor.

I have a hole in a door, can it be repaired?

If it is a small hole it may be possible to fill and repair, but if the hole is large and deemed irreparable, a replacement door will be required. We can arrange to supply, fit, and paint a new door for you.

I have gaps around my place. Can you fill them?

Yes we can apply acrylic gap filler where required and can apply silicon to wet areas.

Painting

My wall is marked or damaged, can you fix it?

Yes, we can patch and paint walls, and source paint matched to the same colour.

Do you supply the paint?

Yes we can supply the paint. If you know the colour, that can save some time. Otherwise we can take a sample and get it matched.

Can you colour match the paint?

Yes we can take a sample from the area being painted and get the paint matched.

Do you do interior and exterior painting?

Yes we can do both interior and exterior painting work. Get in touch to discuss your needs.

Can you paint my bedroom, bathroom, kitchen, my whole house or my apartment?

We can paint all of these for you. For larger scale works, it may be best to contact a painting contractor.

Tiling

Can you tile my bathroom, kitchen floor or living room?

In some instances yes but generally, for larger scale tiling jobs it’s best to engage a tiling contractor.

I have a small tiling job, can you help me?

Yes. We can do minor tiling jobs and broken tile replacements. Where a broken or cracked tile needs to be removed and replaced, it is more economical if you have some of the replacement tiles ready.

Do you do minor grouting?

Yes we can grout small areas for you.

Can you re-grout my whole bathroom?

We can re-grout small areas however for large areas it is best to engage a specialist as the removal of grout requires specialist tools.

Can you match my tiles?

Unless they are readily available, tiles can be difficult to match. It may be best to contact a tiling contractor or tile manufacturer for this.

Furniture Assembly

I have something from IKEA, can you build and install it?

Yes, we can assemble your IKEA furniture and mount it to the wall if necessary. It is important that you have all of the items that you want assembled ready. We will bring the tools and the things needed to fix it to the wall.

I have something that is not from IKEA, can you assemble it?

Yes, if you have the necessary boxes, pieces, parts, nuts, bolts, etc and the instructions—we can do it. If you don’t have the instructions, we are handymen and will try our best to work it out.

Can you assemble a shed, a bookshelf, or a shelving unit?

Yes we can assemble all of these items. If you send through a description of the item that you have, we can give you a price.

Kitchen and Bathroom

Do you do plumbing?

No, we focus on handyman work and plumbing work requires a licensed plumber. We can arrange plumbing work if it is a part of a larger job or contract, however, for a one-off plumbing task, it is better for you to engage a licensed plumbing contractor yourself.

Do you do electrical work?

No, we focus on handyman work and electrical work requires a licensed electrician. We can arrange electrical work if it is a part of a larger job or contract, however, for a one-off electrical task, it is better for you to engage a licensed electrical contractor yourself.

Do you do cabinet making?

Yes, we can do minor works, but for major cabinet making it is best to contact a cabinetmaker. We can assemble and install flat pack cabinets.

Do you replace tap washers, fix water pipes, or can you fix my sink mixer?

You are best to contact a plumber for these types of repairs.

Can you replace the silicon in my kitchen or bathroom?

Yes we can remove the old silicon and apply new silicon to these junctions.

My rangehood is not working, can you fix it?

It may be an electrical issue or an appliance problem. You are best to get in touch with a specialist for this issue.

My tap is loose, can you fix it?

Yes. We can tighten up loose sink mixers and taps.

Can you install bathroom fittings?

Yes we can install towel rails, toilet roll holders, mirrored cabinets and more. Send us an email or give us a call to discuss your needs.

General Handyman

My light globe has blown. Can you replace it?

Yes. We can replace light globes but do not carry all types with us. If we need to, we’ll source the correct one after seeing what you require. If you have them ready for us to change it will save time and money.

The battery in my smoke alarm needs to be changed. Can you help?

Yes we can change the battery on your smoke alarm or alarms.

I have bought a new clothesline, can you install it?

Yes. We can install ground mounted and wall mounted clotheslines and can supply the necessary fixings to attach it to the wall.

Do you replace flyscreen mesh?

Yes. Just advise the type of flyscreen you have and some approximate dimensions and we will sort it out for you.

Can you install mirrors?

Yes, we can install a mirror that you have purchased from a store. But we do not cut glass, so if you need a custom mirror, you’ll need to call a glazier.

Do you hang pictures and artwork?

Yes we can install these to plaster walls or brick walls and can provide two men or more as needed for larger installations.

Can you install my fixtures and fittings to the wall?

Yes. Just describe the type and quantity of the items and we can sort it out for you.

Can you install shelves?

We can install shelves that you have bought and can supply and fit a few different shelving options. Let us know what you require and we can discuss options.

Can you mount my TV bracket to the wall?

Yes we certainly can install the bracket and lift the TV onto it. It is best if you have sourced the correct bracket for the TV you have. For OH&S reasons, large televisions may require two men.

I have a list of things I need done. Can you help with this?

Sure can, this is what a handyman does. If materials are required we can source them for you or you can supply them. Call or email to discuss your needs.

General Questions

Are you insured?

Yes. City Handyman has Public Liability Insurance and a Workcover Policy in place.

What tools do you carry on the scooter?

The tools necessary for basic installations and maintenance work can be carried on the scooters. These allow us to get into the spaces of the inner suburbs and in particular, the CBD. For the larger jobs we use utes and vans.

I don’t have a ladder. Can you bring one?

Yes, we can bring a ladder.

Are you able to get the materials for me?

Yes we can source materials for your job. Alternatively, if you supply the correct materials for the job we will use them. We have a wide range of suppliers so we can source the right materials for your job at reasonable rates.

Do you charge for materials?

Yes, materials are additional to labour charges.

Do you do rubbish removal?

Yes. Rubbish removal can be done and is priced on a volumetric basis.

Can you help me today?

We generally book in advance and we strive to be a rapid service, so get in touch and we can try to fit you in.

I want to prepare my house for sale. Can you help?

By all means, yes. Send through your list of jobs and we can get your property looking its best.

Do you have all the tools you might need?

We have all of the tools that a handyman needs. We carry a large range of tools for a wide variety of tasks. If we know what the job involves, we use the most suitable transport mode, and bring the right tools for the job.

Do you do gardening?

Yes. City Handyman can help with gardening work for residential clients. We also carry out routine property maintenance for body corporates and real estate agencies. Find more details in this blog entry

Can you do regular and routine maintenance?

Yes. We specialise in regular maintenance and can offer a program to keep your asset in top condition.

Trade Questions

Do you do plumbing?

No, we focus on handyman work and plumbing work requires a licensed plumber. We can arrange plumbing work if it is a part of a larger job or contract, however, for a one-off plumbing task, it is better for you to engage a licensed plumbing contractor yourself.

Do you do electrical work?

No, we focus on handyman work and electrical work requires a licensed electrician. We can arrange electrical work if it is a part of a larger job or contract, however, for a one-off electrical task, it is better for you to engage a licensed electrical contractor yourself.

Do you do cabinet making?

Yes, we can do minor works, but for major cabinet making it is best to contact a cabinetmaker. We can assemble and install flat pack cabinets.

Do you sand and polish floorboards?

No. You will require a specialist contractor for this type of work.

Can you do roofing repairs or roof plumbing?

We cannot undertake work where a licensed plumber or roofing contractor is needed but may be able to help with minor repairs so drop us a line to see if we can help.

Can you do concreting work?

We generally do not lay concrete slabs but may be able to help with a small area or minor repair.

Do you do paving?

We generally do not do paving work but may be able to help with a small area or a minor repair. Get in touch to discuss your needs.

Payments

How will I be billed?

You can pay by credit card, or an invoice can be sent to you for payment on completion of works (please note that late fees apply).

Do you have eftpos facilities?

Yes. Our handyman can process credit card payments.

Do you take payment on the spot?

Yes. Payment can be made with a credit card.

I’m a tenant and I need a repair, can you invoice my agent?

You will need to call your agent or property manager and tell them about us to arrange this.

Can I get my landlord to pay for it?

That’s a question for your real estate agent or property manager.

We need some odd-jobs done around our office. Can you help?

Yes, provided that your requirements are within the scope of things that we can do. If so, we’ll help tick the things off your list. Email or call to talk about your needs.

Our door is stuck, jammed or won’t open. Can you help?

Yes. We can trim down doors and replace hinges, and get doors operating the way they should. For serious lock issues it’s best to engage a locksmith.

Can you build office partition walls?

Yes, we can build de-mountable office partition walls. We can also remove a partition wall if you don’t need it anymore. We can build plaster walls and glazed walls. Call to discuss your needs.

Can you remove partition walls?

Yes. Provided that the walls are not structural, we can remove and/or relocate partition walls.

We need some help moving things around the office. Can you help?

We certainly can. Send us an email with what you require. We can even send in a team to get through the work more efficiently.

We need some things fixed to the wall in our office. Can you do this?

Yes. If you have the items ready just give us a call, let us know what you have, and we will be happy to help you.

Can you hang our pictures?

Yes. We can hang your pictures, certificates, artwork, whiteboards and any other items you need fixed to the wall.

Can you assemble our office furniture?

Yes we can assemble your furniture. If you advise the type and how many items you have we can get one or more of our handymen to you.

Can you attach soap dispensers, first aid kits and similar items to the wall?

Yes. Just get in touch to book a handyman.

We need some shelving in our office? Can you install this?

We can install shelves that you have bought and can supply and fit a few different shelving options. Let us know what you require and we can discuss options.

Can you change the globes in our office?

We can change light globes and fluorescent tubes in and around your office for you. We can supply these and even supply some spares for when they are needed.

We have a hole in our wall. Can you patch it?

Yes. We can patch holes in plaster walls and repair dents and damage to walls. We can also paint over the repaired area. If you have some of the paint in the wall colour this will help, otherwise we can source paint matched to the same colour and paint the area.

Our wall is marked or damaged, can you fix it?

Yes, we can patch and paint walls, and source paint matched to the same colour.

Can you paint our office?

Yes we can paint your office or offices in a colour that you choose, or we can match the existing colour to freshen up your space.

Can you do regular and routine maintenance?

We can maintain your office, restaurant, bar, or retail premises. We can tailor a program that keeps everything working and looking as it should.

Our office door is not closing properly. Can you fix it?

Yes. It could be related to any number of issues so give us a call and we will get it functioning correctly again.

Can you fix our commercial glass doors?

Perhaps we can, but it really depends on the issue so just get in touch and we can advise which is the best course of action. For major issues you are best to contact either the manufacturer or a commercial door contractor.

Can you install new locks to our office?

Yes we can install new locks depending on your requirement. In some instances however, it may be necessary to engage a locksmith.

Can you fix our door handle?

Yes. We can make adjustments to your door handle. If it is broken, it may be necessary to source a replacement, which we can do for you.

We have an issue with a door hinge. Can you fix or replace these?

Yes. We can replace hinges as needed, and also fix hinges in certain circumstances, but only where they are able to be repaired.

Can you install new carpet in our office?

No. For carpet installations you are best to engage a carpet layer as it is a specialist area. We may however be able to assist in removing your old carpet and any building repairs needed prior to getting your new carpet installed.

We have a small tiling job, can you help us?

Yes. We can do minor tiling jobs and broken tile replacements. Where a broken or cracked tile needs to be removed and replaced, it is more economical if you have some of the replacement tiles ready.

How will we be billed?

We will issue an invoice for payment. We can direct this to your accounts department if you provide these details.

Can you fix our door closer or fit a new one for us?

Yes we can make adjustments to your door closer and make minor repairs. If it is worn or broken, you may require a replacement, which we can source and install. If you need a new door closer fitted to a door in your premises, we can source, supply and fit these for you too.

Do you do gardening?

Yes. City Handyman can help with gardening work for commercial clients. We also carry out routine property maintenance for body corporates and real estate agencies.

Do you do plumbing?

No, we focus on handyman work and plumbing work requires a licensed plumber. We can arrange plumbing work if it is a part of a larger job or contract, however, for a one-off plumbing task, it is better for you to engage a licensed plumbing contractor yourself.

Do you do electrical work?

No, we focus on handyman work and electrical work requires a licensed electrician. We can arrange electrical work if it is a part of a larger job or contract, however, for a one-off electrical task, it is better for you to engage a licensed electrical contractor yourself.

Do you do cabinet making?

Yes, we can do minor works, but for major cabinet making it is best to contact a cabinetmaker. We can assemble and install flat pack cabinets.

Do you do carpentry work?

Yes, we can assist with most minor carpentry work. Contact us to discuss your needs. You will also find some examples of tasks we can hep with on our commercial page.

What tools do you carry on the scooter?

The tools necessary for basic installations and maintenance work can be carried on the scooters. These allow us to get into the spaces of the inner suburbs and in particular, the CBD. For the larger jobs we use utes and vans.

Can you mount my TV bracket to the wall?

Yes we certainly can install the bracket and lift the TV onto it. It is best if you have sourced the correct bracket for the TV you have. For OH&S reasons, large televisions may require two men.

Can you install fixtures and fittings to the wall?

Yes. Just describe the type and quantity of the items and we can sort it out for you.

Can you install new ceiling tiles to our office?

Yes. If you have these ready to go, it makes it easier. If you don’t have them, just describe the type and quantity and we can sort it out for you.